Moth grazing on the side that lives under the sideboard, fringe a robot vacuum has been
eating for two years, a corner the puppy claimed, a rug cut down with shears to fit a
smaller room, or one that came home from a posting with tide lines across it. Most of it
is fixable by hand.
Repair is not patching. A proper repair rebuilds the rug the way it was made in the
first place — foundation first, then pile, matched to the original knot density
and dye lot — so that the repaired section moves, wears and ages at the same rate
as everything around it. Done properly, somebody has to point it out to you.
That is slow work. Reweaving is measured in square inches rather than square feet, and
a hand on a loom remains the only tool that does it. The compensation is that damage
most people write off as terminal usually is not. Rugs arrive folded around a hole and
leave flat and whole.
Every repair opens with a free assessment and a straight verdict. If the cost of the
work is out of proportion to what the rug is worth, we will say so rather than take
the job.
Hand reweaving: matched wool knotted back into an oriental rug foundation.
What We Fix
Repair & Restoration Services
From a short fringe tidy to rebuilding a foot of missing border.
Fringe Repair & Replacement
Fringe is the end of the rug’s foundation, not trim, so when it shreds what you
are watching is the rug coming undone. We secure the ends, rebuild lost warps, and
replace or re-knot fringe to match the original. Robot vacuums are the most common
cause we see now, and they take one end long before the other.
Edge Binding & Serging
Side cords absorb the punishment from vacuum beaters and furniture legs. Once they
split, the pile beside them starts letting go row by row. Edges are rewrapped by hand
in matched wool.
Reweaving & Hole Repair
Burns, tears and worn-through areas rebuilt knot by knot. The foundation goes back
first, then the pile, matched in fibre, colour and density to the field around it.
Moth & Carpet Beetle Damage
Larvae eat wool from underneath, so by the time bare foundation shows through there
is normally an active population. We treat the infestation, then reweave the grazed
areas. The classic find on the Hill is a rug in a big, loosely built house where a
formal room has gone undisturbed for years — warm, still and humid is precisely
the specification they are looking for.
Pet Damage
Chewed corners, clawed edges and urine-burnt dye. The rug is decontaminated first,
then the missing structure is rebuilt and the colour corrected where the original dye
has been destroyed.
Colour & Dye Correction
Bleached bands along a sunroom wall of glass, bleach spots, alkaline burn from stall
residue left too long, and dye that migrated during a bad cleaning or a long damp
crossing in a container. Colour is rebuilt by hand wherever the fibre is still sound.
Resizing & Reshaping
One of the most common jobs on this route, because so many good rugs came out of
large rooms into smaller ones. Resizing properly means opening the foundation between
wefts, rejoining the halves knot by knot so the pattern still runs, and building a
new selvedge and fringe onto the cut end — not shears and binding tape, which
leaves a rug shedding rows inward for the rest of its life. Buckled rugs are blocked
back to square in the same pass.
Backing & Foundation Repair
Failed latex on hand-tufted rugs, cotton warps gone brittle in antiques, foundations
softened by years on a damp slab, and rugs that ripple because the structure gave
way. Structure is fixed before anything cosmetic is attempted.
Rug Pads & Prevention
A great many of the repairs we do would never have been needed if the rug had a
decent pad under it. We fit breathable, non-adhesive pads sized to the rug —
which matters most over a mid-century slab, where a solid rubber pad seals ground
moisture against the foundation, and over new vinyl plank, where cheap PVC grip pads
migrate plasticiser into both the floor and the rug.
Wet Rug Service
Flood, Leak & Water Damage Rug Restoration
A supply line behind a washing machine, a water heater at the end of its life, a
thunderstorm that put more water on a downtown street than the drains could take, or a
slow damp nobody spotted for a year. The rug on that floor is now on a clock.
Why speed matters more than anything else
Wool survives being wet remarkably well. What it does not survive is staying wet. In
a warm room mould establishes in a saturated foundation in roughly forty-eight hours,
and once it is at the base of the pile you cannot vacuum, spray or air-dry it back
out. Meanwhile unstable dyes begin migrating, cotton foundations start to rot, and
whatever the water picked up crossing the floor is curing into the rug.
The slow versions are the ones that get missed, and this valley produces several. A
rug sealed to a mid-century slab by a rubber pad is being wetted from below
continuously and looks perfectly normal from above. A sunroom rug taking condensation
off cold glass every winter morning rots at the selvedge while the field stays
pristine. A rug that crossed an ocean in a container spent weeks in a daily cycle of
condensation and evaporation. In each of those the pile reads as sound and the
foundation is not, which is why the assessment happens on the back of the rug.
What to do before we arrive
Get the rug off the wet floor and out from under furniture — wooden legs bleed stain into a damp pile within hours.
Do not roll it tightly in plastic. That is an incubator. Loose and airy beats sealed, every time.
Photograph it wet, in place, before moving anything. Your insurer will want that.
Do not hose it off and leave it. Half-washing sets the contamination and makes the real wash harder.
Lift the corner and look at the back. If the underside smells and the top does not, that is the answer.
The restoration sequence
Priority collection. Wet rugs are run ahead of routine cleaning where the schedule allows.
Category assessment. Clean supply water, grey water and flood water are three different jobs, and which one you have decides the method.
Extraction and full flush. Contaminants are washed out of the foundation rather than sealed in behind a dry surface.
Antimicrobial treatment. Applied to the whole rug, front and back, before drying starts.
Monitored flat drying. Forced filtered air with moisture readings taken to completion, so nothing goes home damp.
Dye-bleed correction. Colours that migrated while the rug was wet are pulled back as far as the fibre allows.
Structural repair. Rotted foundation and lost pile rewoven once the rug is stable and dry.
Claim documentation. Photographs and a written condition report for your insurance carrier.
Send pictures of the damage, or we collect the rug at no charge anywhere across Richmond, Columbia and Aiken counties.
2
Assessment & Quote
The damage is mapped, materials identified, and you get a written price with options. No work starts without your approval.
3
Clean First
Repairs go onto a clean rug. Working new wool into a dirty field leaves a visible patch a year later.
4
Materials Matched
Wool selected by fibre, weight and dye lot against the original, and tested against the field before it goes in.
5
Hand Repair
Foundation rebuilt, then pile knotted in at matching density, then sheared to the surrounding height.
6
Final Check & Return
Groomed, inspected against the intake photographs, and delivered back to your floor.
Questions
Repair & Restoration FAQ
Is my rug worth repairing?
You get a straight answer before any work starts. Repair makes sense when the rug has
real value — sentimental or monetary — and the foundation is still sound.
When the cost of the work approaches what the rug is worth, we say so rather than
quietly running up an invoice.
Somebody cut my rug down to fit the room. Can that be undone?
The size cannot be given back, but the edge can be made sound and made to look
deliberate. What usually arrives is a straight shear cut finished with binding tape
or a machine hem, which does not hold: the knots along the cut have nothing locking
them and the rug sheds rows inward. The fix is to stabilise the cut line, rebuild a
proper foundation edge, and hand-wrap a new selvedge or knot in a new fringe so the
end is finished the way the original ends were.
How long does rug repair take?
It depends entirely on the area involved, because reweaving is hand work measured in
square inches. You get a timeline with the written quote, before you commit. Water
damage is handled differently because it is time-critical, so those rugs enter the
process as soon as they arrive rather than waiting their turn.
Will the repair be visible?
A good reweave is hard to find once the pile is groomed. Wool is matched by fibre,
dye lot and knot density, and the foundation is rebuilt before the pile, so the
repaired area wears at the same rate as the rest of the rug instead of sinking or
standing proud over time.
Do you work with insurance claims?
Yes. Condition is photographed at intake and throughout, and you get written
documentation of damage, treatment and value impact to submit to your carrier.
My rug ripples and will not lie flat. Can that be fixed?
Usually. Buckling comes from an uneven foundation, past improper drying, or years on
a pad that was too soft or has begun to break down underneath. The rug is washed,
blocked back to square under tension, and the foundation repaired wherever it has
stretched or torn.
Send Us a Photo. We Will Tell You Straight.
Free assessment on every repair, and a real answer about whether it is worth doing.